HUMAN FACTORS MANAGEMENT “The people side of project management” INTRODUCTION Success = Quality Implementation + Stakeholders’ Acceptance. External projects or internal initiatives can only be considered successful when their key stakeholders acknowledge they are a success. This requires project managers to effectively engage with each of its key stakeholders to manage their expectations and then deliver the outcome to meet or exceed these ‘managed expectations’. Expectations are constantly evolving; effective communication can help change perceptions and expectations to make them realistic and achievable. Conversely, ineffective communications can create the perception of failure in the mind of a stakeholder even when the deliverable is ‘on time, on budget and delivering the specified scope’. Engaging effectively and ethically with key stakeholders to help create a successful project outcome requires significant levels of skill and maturity. This program aims to provide participants with tools, techniques and processes to identify, map, prioritize, manage and influent a project’s stakeholder community WHO SHOULD ATTEND · Project Managers, project leaders who have no formal project management training · Core team members · Account managers and line managers HUMAN FACTORS MANAGEMENT HUMAN FACTORS MANAGEMENT “The people side of project management” INTRODUCTION Success = Quality Implementation + Stakeholders’ Acceptance. External projects or internal initiatives can only be considered successful when their key stakeholders acknowledge they are a success. This requires project managers to effectively engage with each of its key stakeholders to manage their expectations and then deliver the outcome to meet or exceed these ‘managed expectations’. Expectations are constantly evolving; effective communication can help change perceptions and expectations to make them realistic and achievable. Conversely, ineffective communications can create the perception of failure in the mind of a stakeholder even when the deliverable is ‘on time, on budget and delivering the specified scope’. Engaging effectively and ethically with key stakeholders to help create a successful project outcome requires significant levels of skill and maturity. This program aims to provide participants with tools, techniques and processes to identify, map, prioritize, manage and influent a project’s stakeholder community WHO SHOULD ATTEND · Project Managers, project leaders who have no formal project management training · Core team members · Account managers and line managers 相關公開班課程循環展開中 詳細資訊請洽美優管顧客服專線 (02)2603-9225 #10 service@musigmagroup.com
